Privacy Policy
Last updated: December 25, 2025
Mila & Claire Toronto operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”).
Mila & Claire Toronto is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person.
Personal information does not include information that is collected anonymously or that has been de-identified.
We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:
Contact details including your name, address, billing address, shipping address, phone number, and email address.
Financial information including credit card or debit card details, payment card information, transaction details, form of payment, payment confirmation, and other payment-related information.
Account information including your username, password, security questions, preferences, and settings.
Transaction information including the items you view, add to your cart, add to your wishlist, purchase, return, exchange, or cancel, as well as your past transactions.
Communications with us including information you include when contacting customer support.
Device information including information about your device, browser, network connection, IP address, and other unique identifiers.
Usage information including information about how and when you interact with or navigate the Services.
Personal Information Sources
We may collect personal information from the following sources:
Directly from you when you create an account, visit or use the Services, communicate with us, or otherwise provide your personal information.
Automatically through the Services, including from your device when you use our products or visit our website, and through cookies or similar technologies.
From our service providers when they collect or process personal information on our behalf.
From partners or other third parties.
How We Use Your Personal Information
Depending on how you interact with us or which Services you use, we may use personal information for the following purposes:
To provide, tailor, and improve the Services, including processing payments, fulfilling orders, arranging shipping, managing returns and exchanges, maintaining accounts, and personalizing your shopping experience.
For marketing and advertising purposes, such as sending promotional communications and showing relevant advertisements based on your activity.
For security and fraud prevention, including account authentication and detecting or preventing fraudulent or malicious activity.
To communicate with you, including customer support and service-related messages.
For legal reasons, including complying with applicable laws, responding to legal requests, and enforcing our policies.
How We Disclose Personal Information
We may disclose your personal information to third parties for legitimate purposes, including:
Shopify, vendors, and service providers that support payment processing, hosting, analytics, customer support, fulfillment, and shipping.
Business and marketing partners to provide advertising and promotional services in accordance with applicable law.
Affiliates or entities within our corporate group.
Authorities or third parties where required to comply with legal obligations or protect our rights.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information to provide and improve its services. Information submitted may be transferred to and processed in countries outside your country of residence.
Shopify may use personal information to provide enhanced features across its platform. Shopify is responsible for processing this information in accordance with its own privacy policies.
Third-Party Websites and Links
The Services may contain links to third-party websites or platforms. We are not responsible for the privacy practices, security, or content of those third parties. We encourage you to review their privacy policies before providing any personal information.
Children’s Data
The Services are not intended for children under the age of majority in their jurisdiction. We do not knowingly collect personal information from children.
Security and Retention of Information
We take reasonable measures to protect your personal information, but no security system is completely secure. Information may not be secure during transmission.
Personal information is retained only as long as necessary to fulfill the purposes described in this policy or to comply with legal obligations.
Your Rights and Choices
Depending on where you live, you may have rights to access, delete, correct, or receive a copy of your personal information, as well as to opt out of certain data uses.
You may also opt out of promotional emails at any time using the unsubscribe option provided in those communications.
International Transfers
Your personal information may be transferred, stored, and processed outside your country of residence. Where required, appropriate safeguards are used to protect your data.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page along with an updated revision date.
Contact
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
contact@milaclaire-toronto.com
For the purpose of applicable data protection laws, Mila & Claire Toronto is the data controller of your personal information.